exsequar: (HP HHr golden)
exsequar ([personal profile] exsequar) wrote2006-07-20 07:37 pm
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Silver lining

So I just called to get my Napster subscription canceled (the one I didn't know about, that I've been paying for for 7 months *facepalm*) and I was at first very short with the rep because, dude, I am pissed about what Napster did. They NEVER notified me that I was subscribed, nothing. But then he put me on hold to put the cancellation through, and I thought to myself... I KNOW people who are service reps, and they do NOT have it easy, and they also are not to blame for what the stupid company did to me. So when he came back, I apologized for my tone, and thanked him, and he wished me a fantastic day.

Now I feel all warm and fuzzy. See? Peace and love, people, peace and love!
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[identity profile] paddle-slut.livejournal.com 2006-07-20 11:48 pm (UTC)(link)
service reps really do have it rough...i feel so bad for them sometimes, but then again they knew what they were getting into....so was it cancelled ok?
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